Bounce House FAQ

Does Kangaroo Kidz have insurance?
Yes, Kangaroo Kidz carries $2 million dollars in liability insurance.

How much room do I need for the inflatable?
This will vary, depending on the actual inflatable you are interested in. Another factor affecting the space is if the unit will be indoors or outdoors. To ensure safety, the size of the area will be increased from actual dimensions of the unit. We recommend at least 16′ by 20′ for the Group A bouncers, 20′ by 25′ for Group B, and 30′ x 40′ for the Giant Slide.

What types of surface can the inflatable be placed on?
The unit can be placed on a grassy flat area. It can also be placed on asphalt, concrete or other indoor surfaces. The units cannot be used in conjunction with any pools or water. Please ensure the area in which you intend to place the unit is clear of any debris.

Some companies charge delivery and set-up fees, do you?
Kangaroo Kidz does not charge for any type of delivery fees inside of Boone, Kenton, and Campbell Counties in Kentucky, and Clermont and Hamilton Counties in Ohio. This service area includes (but isn’t limited to) Cincinnati, Batavia, Covington, Erlanger, Florence, Newport, Fort Thomas, Burlington, and Independence. If your event is outside of this area, please contact us for a quote. Set-up and breaking down the units is included in our service.

Will you accept a check?
We will accept checks from the following: personal, corporations, government agencies, schools, churches and non-profit organizations. A $35 fee will incur on all returned checks.

Do you supervise the inflatable units?
We can provide attendants for your event and supervise the rental for an additional charge of $30 per hour.

How does the unit inflate?
An electric blower is used to inflate the unit. The blower will be turned on continuously for the entire time the unit is being utilized. A single 120 volt outlet is required for Group A and B bouncers, and two outlets are required for the Giant Slide.

Are your inflatable units safe?
Yes, our units are constructed of commercial grade vinyl. We will provide specific rules and safety guidelines for every rental to ensure overall safety.

What are your prices?
Our prices are placed into three separate groups and can be viewed on our website, under the inflatables units category.

Are the inflatable units cleaned?
Yes, we clean every unit after a rental. We utilize an antibacterial cleaning solution on all parts within the unit. Our priority is the health and safety of our customers.

Can we jump barefoot in the inflatable unit?
No, all jumpers must have a pair of socks on. No shoes, sandals, or sneakers of any kinds are to be worn on the unit.

Can adults jump in the inflatable units?
Yes, 2-3 adults at any one time and NEVER with children present on the unit. Adults jumping with children can cause SERIOUS injury.

Do children have to be supervised at all times?
Yes, a responsible adult must watch children at all times.

Are pets, such as dogs or cats, allowed in the inflatables?
 No, dogs, cats or any other pets are absolutely not allowed in the units at any time. We request that you keep pets away from the bouncers at all times too. Any damage caused by pets, included extra cleanup if required, will be charged in case of pet damage.

What kind of power source is required?
All of our units plug into a standard 110 volt household outlet. A grounded 3 prong outlet will be used. Our extension cords can be used up to a distance of 100 feet. If you do not have electric nearby, a generator can be provided at a rate of $25 for three hours and $10 each additional hour.

Can the units be rented at a park?
Yes, you may need to book a reservation with the park you have in mind. Determine the insurance requirements of the park. We can accommodate individual park insurance requests. Determine if electricity is available, a generator may be needed for your event.

Is a deposit required to reserve a unit?
Yes, a non-refundable deposit will be required and will depend on the unit you are interest in. See pricing.

Can the inflatable unit be picked up by me?
No, with safety in mind and our priority, we will abide by all state regulations and the properly set the unit up for your event. Upon setting the unit up, a inspection and safety check will be completed.

Will bad weather prevent the unit from being setup?
This will depend. The weather conditions will be monitored prior to all events. For safety reasons, the units cannot be used during rain, lightning or high winds. The units will not be operated in winds which exceed 15mph. If any of these conditions arise while the unit is being utilized, immediately have everyone exit the unit and turn the blower off and unplug the power source. If conditions arise prior to delivery of unit, we will provide the option of re-scheduling at a later date.

Who is responsible if the unit gets a tear or is damaged?
You will not be held responsible for normal wear and tear of the units. If you observe a tear or any type of damage, alert us as soon as possible so we can remedy the situation. If damage has occurred due to failure to follow our safety rules or negligence, you will be responsible for all damages up to and including replacement of the item or items. We don’t want a situation like this to occur, and therefore conduct inspections and operation checklists where you will sign all of our safety rules so that you can be the trained operator.

Do you have links to places we can review your business?

Yes, we are featured at The Party Directory Find Party Resources

The Party Directory Find Party Resources

I do not see my question on this page?
No problem, please contact us and we will answer your question.